MemoChat Terms and Conditions

Welcome to MemoChat. These Terms and Conditions (“Terms”) govern your use of the MemoChat website and the MemoChat mobile application for iOS and Android (collectively the “Platform”). By creating an account or using the Platform, you agree to these Terms.

The Platform is operated by:

1. Eligibility

You must be at least 16 years old to use MemoChat. By using the Platform, you confirm that you meet this age requirement. If you are under 18, you confirm that your parent or legal guardian has reviewed and agreed to these Terms on your behalf.

2. Your account

You are responsible for maintaining the security of your account. You agree to:

• provide accurate information when creating your account;
• keep your login credentials secure and not share them with others;
• notify us immediately if you believe your account has been compromised; and
• not create more than one account per person.

We reserve the right to suspend or terminate accounts that violate these Terms.

3. Acceptable use

You agree not to use MemoChat to:

• send spam, unsolicited messages or bulk messages;
• harass, threaten, intimidate or abuse other users;
• share content that is illegal, harmful, hateful or promotes violence;
• share content that exploits or harms minors in any way;
• impersonate another person or entity;
• distribute malware, viruses or harmful software;
• attempt to access other users’ accounts or data without authorization;
• interfere with or disrupt the Platform’s operation;
• use the Platform for illegal activity; or
• reverse-engineer, decompile or attempt to extract the source code of the Platform.

4. Content and messages

You retain ownership of the content you send through MemoChat. By using the Platform, you grant us a limited license to transmit and temporarily store your content solely to deliver it to the intended recipient.

Current MemoChat clients encrypt supported message content on the sender’s device. MemoChat’s servers store and relay ciphertext and do not hold the private device keys required to decrypt current-protocol messages. Legacy messages created by older versions may use an older format. You are solely responsible for the content you share.

We may remove content or suspend accounts if we receive reports of violations of these Terms, to the extent technically possible given our encryption model.

5. Privacy and encryption

Your privacy is fundamental to MemoChat. Current clients protect supported message content with end-to-end encryption, subject to the legacy-format and key-availability limitations described in the Privacy Policy.

6. Intellectual property

The MemoChat name, logo and all related trademarks, designs and intellectual property are owned by AnimaTech OÜ. You may not use our branding without prior written permission.

The Platform’s software, design and underlying technology are protected by copyright and intellectual-property laws. You are granted a limited, non-exclusive, non-transferable license to use the Platform for personal, non-commercial purposes.

7. Third-party services

MemoChat uses services including Google Firebase, Amazon Web Services, Twilio Verify, Mailgun, GIPHY, Apple App Store and Google Play. Your use of features powered by these services may also be subject to their terms. GIFs provided through GIPHY are subject to GIPHY’s terms and acceptable-use policies.

8. Availability and changes

We strive to keep MemoChat available, but do not guarantee uninterrupted access. We may perform maintenance, update or discontinue features, and change these Terms with reasonable notice. If we make significant changes, we will notify you through the Platform or another reasonable method. Continued use after changes take effect constitutes acceptance of the updated Terms.

9. Limitation of liability

To the maximum extent permitted by law:

• MemoChat is provided “as is” without warranties of any kind;
• we are not liable for indirect, incidental or consequential damages arising from your use of the Platform;
• our total liability for a claim related to the Platform shall not exceed the amount you paid to us in the 12 months preceding the claim; and
• we are not responsible for content shared between users, as current-protocol message content is end-to-end encrypted and inaccessible to us.

10. Account deletion

You may delete your account through the app settings or request deletion through the web pathway described in our Privacy Policy. A verified request starts server-side removal of your account, profile, authentication and push tokens, settings, relationships, and your authored messages. Removal of associated media, provider copies and backup copies may complete later than removal of the active account record.

When deletion is initiated inside the app, the app attempts local cleanup on that device. A web or email request cannot remotely erase an offline, uninstalled or otherwise unreachable device. MemoChat cannot guarantee when or whether that separate local copy disappears; remove local app data and relevant device backups through the operating-system controls for that device. Other users’ own messages are not deleted merely because they previously chatted with you. Limited information may be retained where required for security, fraud prevention or law. Account deletion is irreversible.

11. Governing law and disputes

These Terms are governed by the laws of the Republic of Estonia. Any disputes arising from these Terms or your use of the Platform shall be resolved in the courts of Tallinn, Estonia. Before initiating legal proceedings, we encourage you to contact info@memochat.net to resolve the issue amicably.

12. Severability

If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force and effect.

13. Contact